Billing & Account
Canceling your subscription
You can cancel your subscription at any time. Here's how.
How to cancel
- Go to Settings → Subscription
- Click Manage Subscription
- Click Cancel Plan
- Confirm your cancellation
What happens after canceling
- Access continues until the end of your billing period
- No further charges after cancellation
- Data is preserved for 30 days in case you return
- Downgrade to Free after your paid period ends
Refunds
If you cancel within 14 days of subscribing, you can request a full refund. Contact support@castmarklabs.com.
💡 Tip
Before canceling, consider downgrading to a lower tier instead. You'll keep access to basic features.
Still need help? Contact support